Shops and online stores
Order updates, payment receipts and the occasional offer, sent under your shop's name to customers who bought from you.
Messages you can send this week
Copy one, change the details, and save it in Hova to reuse. Words in {{double braces}} are filled in for each person from your list.
- Order ready1 SMS
Hi {{first_name}}, your order #{{ref_no}} is ready. Pick it up at our Osu shop before 6pm. Thank you for shopping with us.
- Payment received1 SMS
We received your payment of GHS {{amount}} for order #{{ref_no}}. Thank you!
- Out for delivery1 SMS
Your order #{{ref_no}} is on its way. Our rider will call you before arriving.
- New stock1 SMS
New stock of school shoes has arrived at our Kumasi branch. Come early, sizes go fast.
- Sale1 SMS
Our end of month sale starts Friday: 20% off all kitchenware, this weekend only.
- Feedback1 SMS
Thank you for buying from us, {{first_name}}. Reply on WhatsApp 024 000 0000 if anything is not right.
Good to know
- Offers need an opt-out
- Hova adds a short opt-out link to promotional texts and skips anyone who used it, so you only pay to reach people who want to hear from you.
- From your website or till
- If your online store or point-of-sale system can send SMS through a gateway, connect it to Hova through the API or Connect software.
- Already using software that sends SMS?
- If it sends through mNotify, Arkesel, Hubtel or SMSOnlineGH, change one address in its settings and it sends through Hova. No developer needed.
Start in three steps
- Create your accountFree. Top up with Mobile Money or card when you're ready to send.
- Apply for YOUR-SHOP as your sender nameNo documents to apply. Send as HOVA-INFO while it's approved.
- Upload your list and sendFrom Excel or CSV, or paste the numbers. You see the cost before you press send.
GH₵0.032 per SMS, no monthly fee. 1,000 one-part texts cost GH₵32.00 before VAT.
Create a free account